A dedicated LABS quality manager and Quality-Assurance (QA) firm ensure overall quality in program delivery.
Ten percent of LABS factories assessed by an Inspection Firm are re-assessed by the QA firm.
Inspection Firms’ assessors and LABS’ factory coordinators have over 10 years of experience in their relevant fields. Assessors are local to the area and therefore possess in-depth knowledge of the language, culture, laws, practices, and regulations of the region. Assessors and LABS factory coordinators receive regular trainings on new standards, latest regulatory requirements, best practices, safety-management systems, and promoting gender empowerment.
Quality is further ensured through a comprehensive approach involving operations, capacity building of associated firms, and LABS team ensuring adherence to set policies and standard operating procedures (SOPs). This continuous improvement approach to monitor, evaluate, and train ensures a high quality of data, standards of assessments, adherence to LABS policies, procedures, and consistent deployment of LABS Standards.